Typically 10-14 days, depending on the rug's size and soil level. We prioritize thorough cleaning over speed.

Yes, call to find out if you qualify for free pick up and delivery.

Yes. We use fiber-aware methods for fine area rugs (Oriental/Persian, hand-knotted wool, polyester, cotton). We’ll assess your rug and recommend the safest approach.

Correct. Some plant-based fibers (like viscose and jute) can’t be wet-cleaned safely, and sheepskin is very difficult to clean. We’ll advise you honestly.

It depends on the piece (size, fiber, condition). Share a few details and we’ll give a clear price before we start. 

Roll it up and bring it in or schedule a pickup and we’ll handle the rest. Use string or plastic wrap to secure the rug as using something like tape can cause damage.

We treat pet accidents regularly and will explain likely outcomes up front so expectations are clear.

We do our very best, but some stains are too set or some rugs are beyond repair. We’ll be upfront about likely outcomes.

Yes. In-store we both sign the work ticket; for pickups we email the invoice for written approval.

We serve Canton / North Canton / Stark County / Cleveland and surrounding communities. See Service Areas for details.

Frequency depends on foot traffic, pets, and allergies. Many clients choose annual or 18–24 month intervals; we’ll advise for your rug and lifestyle.

We assess repairs after cleaning so we can match color and fiber more accurately.